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Intro to the App

Please begin by Downloading and Logging into the App.

Home & Menu

On the Home page, you can access an overview of the event. Scroll down to explore upcoming sessions, the venue location and map.

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To access additional features, click the circular profile icon in the top left-hand corner of your screen. From this menu, you can access My Profile, Settings, and return to the login page by clicking Don’t see your event?

Profile information can be viewed by the event community and may be pre-populated from your registration. To make changes to your profile:

  • Click My Profile to enter your profile page.
  • Use the Edit button in the top right-hand corner to add a profile picture and update your personal information.


Additional information specific to you, the user, can be found in the top right-hand corner of the nav bar, including:
  • Chats [Chat Bubble Icon]
    • Your personal inbox: when another attendee reaches out, you’ll receive a notification here. You can also return here to continue 1:1 chatting.
  • Event Updates [Bell Icon]
    • This is where you’ll receive notifications about the event and see who viewed your profile.

Agenda

Within the app, you can explore the full GROW programming schedule and build your own agenda to help you keep track of the sessions you want to attend. Visit Building Your Agenda in the App to learn more.

Klik

Attendees will pick up a badge upon arrival at GROW. Your badge will allow you to easily exchange information with your peers and track your session attendance. The Klik feature is where your badge-to-badge contact exchanges will be stored as well as your session attendance cards. Visit Networking & Community in the App to learn more.

Speakers

Attendees can browse our speaker lineup on the Speakers page. Each speaker card will show their bio (if provided), and sessions they are participating in. Visit Viewing Speakers in the App to learn more.

Community

Attendees can search for other attendees and network in the Community feature. Each user that has downloaded the app and set up a profile will appear here. Visit Networking & Community in the App to learn more.

Sponsors

Attendees can browse our sponsors on the Sponsors page. Each sponsor card will show their logo and a description about their presence at GROW. Click on the sponsor card to learn more about each company. Visit Connecting with Sponsors to learn more.

Help Center

We built out a robust knowledge base for our attendees to rely on for information on everything from hotels and transportation to accessibility to how to curate your personal agenda. Attendees can access our Help Center online or ask the chatbot questions in the app. Simply open the Help Center section in the app, click the bubble icon in the bottom right-hand corner of your screen, and search by asking a question. Not finding what you’re looking for? Send us an email at grow@events.hubspot.com to get you the answers you need.

Map + Directions

The Map features a static, 2D digital representation of the Southbank Centre where users can orient themselves with all the unique experiences offered at GROW.